Services
Care from home, from the first consultation on
See a doctor by video or right now, have lab samples taken and a nurse visit at home, and get your medicines delivered, with your record kept in one account.
See a doctor from home, by video
Book a time with a doctor registered with the Nepal Medical Council and talk to them from your phone or computer. You can share reports and photographs during the call, and the doctor writes their notes into your record as you talk.
- Every doctor's NMC registration is checked before they can consult
- You see the doctor's fee before you book
- Notes, diagnosis and prescription stay in your account
No appointment? A doctor in minutes
Say what's wrong and the next doctor who is free takes your consultation. For something that can't wait for a booking, but isn't an emergency.
- No appointment needed
- You pay once a doctor has taken it
- The same record and prescription as any consultation
Tests without the queue at the lab
Order tests and health packages from partner laboratories, or the ones your doctor asked for. A lab technician comes to your door to take the sample, at a time you choose.
- Tests and packages from verified laboratories, priced up front
- Sample taken at home, at a time you choose
- Results come to the app, for you and your doctor
A nurse at your door
Book a nurse for care at home: nursing care, care for an older parent, care after an operation, for a mother and her newborn, or palliative care.
- See the nurse's name and verified status before they come
- Follow them on the way, with their arrival time
- The visit is kept in the patient's record
Your prescription, delivered
Order the medicines on your prescription through the app instead of taking a paper slip to a pharmacy, and have them brought to you.
- Ordered straight from your prescription
- Delivered to your address
- Pay in the app, or on delivery
Everything in one place, for the next doctor
Prescriptions, lab results, visit notes and your readings stay together in your account, so the next doctor you see starts with your history in front of them.
- Prescriptions, results and notes from every visit
- A health summary you can print or save
- Blood pressure, sugar and weight over time
In every account
And the things that hold it together
Around every consultation, the help that keeps care going between visits.
Questions before the visit
A short assistant asks about your symptoms before the call — answer by typing or by voice — and the doctor reads the brief before you meet.
Lab results explained
Each result beside its range and your last one, with what the test is in plain words, once your doctor has accepted the report.
Medicine reminders
Set from your prescription, so each dose comes up at the right time of day — and a check-in a few days after the visit.
Vitals between visits
Record blood pressure, weight and blood sugar, so a doctor sees the trend rather than one reading — or follow the plan of readings your doctor sets.
Messaging
Message the doctor you consulted with follow-up questions, and call them during their working hours for 7 days after your consultation.
Care for your family
Book, pay and keep records for your parents and children from your own account — from Nepal or from abroad, by card in US dollars.
A patient card
In your phone's wallet, for the doctor or nurse to scan, and a health summary to print or save.
Memberships and promo codes
A membership takes a share off every consultation and makes medicine delivery free while it lasts; a promo code gives credit or a discount.
In English and Nepali
The whole app, in the language you are most at home in.
Limits
What telehealth cannot do
Being straight about this is part of the service.
A video consultation cannot replace a physical examination. Some conditions need a doctor in the room — to listen to your chest, feel for something, or take a sample — and a good doctor will tell you so and refer you on rather than guess.
It is also not for emergencies. If someone is seriously unwell, contact emergency services or go to the nearest emergency department rather than booking an appointment.
Whether to prescribe is the doctor's clinical decision, not the platform's. Our terms set out what we are responsible for and what the doctor is.
Start with a consultation
Everything else follows from it — the prescription, the tests, the record.